Return and Refund Policy
At Nutrafika, our customers' satisfaction is our top priority, which is why we offer a 60-day, money back guarantee. If at any point you decide it's not the right product for you, remember you are protected by the highest standard 100% money-back guarantee. Just send us the empty bottle(s) and we'll refund you to the last penny, no questions asked. Here's exactly what to do:
Contact the Support team via email HELLO@NUTRAFIKA.COM.
Please provide the following information: First Name, Last Name, Email and Phone used to place the order, Shipping Address, Shipping City, State, and Zip code, Order Number, Items that you wish to return, and quantity of items.
You will receive a reply within 24-48 business hours Monday through Friday between the hours of 10:00 am and 7:00 pm Eastern Standard Time. This is an easy and effortless process.
Return address:
Eagle Labs
630 Brooker Creek Blvd., Suite 335
Oldsmar FL 3467
Return the empty canister, along with the original order invoice that you received, and the confirmation number you have been assigned.
It is your obligation to pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive the canister within 60 days from the date of original purchase for the refund to be valid.
We will refund your entire order, excluding shipping costs, as long as all bottles purchased are returned. These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. Returning any Nutrafika product without complying with our policy will, unfortunately, deem your transaction non-refundable.
After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.
Shipping Protection Guidelines
Shipping protection is a purchasable service that provides a shipper of a product reimbursement for shipments that are lost, stolen, or damaged in transit with a courier. Shipping protection can be purchased through couriers or third-party vendors at the time of shipment.
To protect consumers as much as possible, ClickBank requires any seller offering shipping protection to conform to the guidelines described below.
- They must supply information on the company who is providing the shipping protection (i.e. carrier or third-party.)
- They must specifically describe what is covered by the shipping protection (lost shipments, damaged goods, or stolen merchandise).
- They must specifically describe what is NOT covered by the shipping protection (refused acceptance; maximum size, weight or dollar amount the seller is willing to cover; incorrect or incomplete address).
- They must specify the claims timeframe during which a customer's claim should be filed (i.e. within 90 days from shipment date).
- They must provide guided information on how a customer can file a claim.
- They must provide customers with the information that must be included in a claim before it is submitted (i.e. shipping address, order number, picture of damaged goods, proof of lost of stolen merchandise).
- They must make it known to the customer if a refund or product replacement is offered to the customer in the event of an approved claim.